Reviews for Mark Thomas
Eric Hidalgo
April 19, 2019
Thanks Mark, Holly and the whole team helping me purchase my first home!
Reviews for Mark Thomas
Shamari Grant
April 18, 2019
Mark was great ,he went over everything in detail .He also made sure I understood everything .He was even willing to accommodate ,my work schedule and meet after hours .
Reviews for Mark Thomas
Grace Velez
April 18, 2019
Reviews for Mark Thomas
David Harkness
April 18, 2019
We were told in plain easy to understand language what our costs were and what our payment would be. He answered all of our concerns promptly.
Reviews for Mark Thomas
Mary Harkness
April 18, 2019
Mark was very easy to work with, he explained everything thoroughly. Always answered phone when called or returned are calls promptly. Kept us up to date at all times .
Reviews for Mark Thomas
Nathaniel Tarr
April 12, 2019
Easy to understand. Very in depth explanations of what all the payments are and what they mean. Only a phone call away/very easy to contact.
Reviews for Mark Thomas
Kristin Fejedelem
April 6, 2019
Mark sat down and went through all the numbers explaining what each thing was for, making sure we were comfortable with what we were spending. He also told us about a program we qualified for as first time home buyers and being a teacher that we had no clue about.
Reviews for Mark Thomas
Mark Presley
April 3, 2019
Smooth easy transaction and very good communication.
Reviews for Mark Thomas
Adam Kulesza
April 3, 2019
Reviews for Mark Thomas
Robert Talley
February 13, 2019
Mark and the team and Fairway mortgage helped us through a very difficult realistate deal. If it wasn’t for their persistence and extra effort, we probably would have lost the house. I would recommend this buisiness to anybody.
Reviews for Mark Thomas
Lee Kommel
February 11, 2019
Mark and Holly kept us informed the entire way and were able to get us to closing sooner than we expected. The process was made easy and it was very thorough.
Reviews for Mark Thomas
Joseph Wiggins
February 11, 2019
Good communication for first time buyers.
Reviews for Mark Thomas
Madison Logan
February 8, 2019
Was there for clients needs, questions & concerns
Reviews for Mark Thomas
Scott Ball
January 30, 2019
Excellent communication, was able to help me despite my credit having some unique challenges, speedy service
Reviews for Mark Thomas
Jason Yard
January 30, 2019
We have used Mark for two home purchases and I'd recommend him again and again. He and his team are very thorough, professional and communicative through the whole process. They make the loan process easy!
Reviews for Mark Thomas
Tina Rasberry
January 29, 2019
Mark Thomas was absolutely wonderful. He let us know what to expect the entire process. He always took our phone calls. He always returned our phone calls. I couldn’t ask for any more. This can be an extremely stressful situation which you and your staff made it a smooth experience. Thank-you from the bottom of of our hearts!!
Reviews for Mark Thomas
Robert Rasberry
January 28, 2019
This mortgage company is outstanding I would highly recommend Fairway mortgage because of fast closing and also this company walks with you right to the end they are very friendly and professional Fairway mortgage is the way to go.
Reviews for Mark Thomas
Joseph Miller
January 15, 2019
As a nervous first time home buyer Mark and his team took their time answering my questions and thoroughly answered them, sometimes multiple times. Not once did I feel like I was a bother, I was always treated with respect and would recommend him to anyone looking at purchasing a home in the future.
Reviews for Mark Thomas
Bridget Walters
January 2, 2019
Mark and his team do a fantastic job every time. As a real estate agent, not only do I trust him with my clients, but I trust him with my own home purchase. He explained the home buying process thoroughly and was there to answer any questions I had. I can't say enough good things! Awesome job all the way around!
Reviews for Mark Thomas
Edward Lambacher
December 31, 2018
Mark and the entire team at Fairway explained every step to my wife and I and it was quick and painless.
Reviews for Mark Thomas
Tim McGeorge
December 14, 2018
I was a first time home buyer and Mark was recommended to me by my realtor. Mark is very knowledgeable about VA loans, which mine was and is very straight forward and helpful in explaining the process in laymans terms. I wouldn't have my home without him and his team, Holly and Stephanie, also awesome by the way. Thank you guys. Highly recommended, 5 stars and two thumbs up.
Reviews for Mark Thomas
Koh Koh
December 6, 2018
Everything explained it clearly up front. No surprises. Very helpful every step of the way questions were answered throughout the process
Reviews for Mark Thomas
Kimberly Novak
October 28, 2018
Mark and the staff at Fairway were very quick with each step that enabled me to purchase my house. Mark sat down with me and explained everything in detail and made sure I understood everything. The whole process went amazingly fast and they made it an enjoyable experience.
Reviews for Mark Thomas
Mark Boling
October 24, 2018
My wife and did not feel like just “another number”. Everyone was patient, answered all of our questions, and everything was explained in detail. We felt very comfortable in dealing with you and would recommend you to others as well as come back in the future. Thank you for a great experience in the home buying process.
Reviews for Mark Thomas
Jeremy Matheney
October 23, 2018
Very professional, honest and always available to answer any questions that I may have.
Reviews for Mark Thomas
Joann Boling
October 23, 2018
Mark was very thorough in explaining every step of the loan process. Mark was a pleasure to work with!
Reviews for Mark Thomas
Chrissy Wollam
October 19, 2018
We have purchased three homes and each time have come to Mark and the Fairway team to assist us. Everyone is friendly, fast, and knowledge. We always know we are in good hands when we work with Mark.
Reviews for Mark Thomas
Dean Hull
October 19, 2018
Had a wonderful experience working with Mark. He stayed on top of the process from start to finish.
Reviews for Mark Thomas
Bryan Keyse
October 19, 2018
We are vulnerable when getting a home mortgage Mark was able to break it down into layman‘s terms for us to better understand what we’re getting. I would definitely use Mark again in the future.
Reviews for Mark Thomas
DeShawn Blackmon
September 30, 2018
How helpful and informative Mark was, he made sure I was ready and prepared every step of the way.
Reviews for Mark Thomas
Ellen Fisher
September 27, 2018
Mark Thomas was a pleasure to work with. My husband used him for the purchase of a home prior to our marriage, so this was my first time through the more specifics of this kind of process. Mark was kind, knowledgeable, and patient with us. He or his staff always returned our messages promptly and made this unique case run smoothly. I would absolutely recommend him!
Reviews for Mark Thomas
Peggy Paskiet
September 25, 2018
Friendly and very efficient. Everything was handled stress free for me?
Reviews for Mark Thomas
Brian Bechtel
September 21, 2018
Great explanations throughout the course of the entire process, no surprises! Mark knows the ins and outs so well he made is seem easy, I was 100% confident we were in the right hands from the very beginning. Thank you!
Reviews for Mark Thomas
Julie Wollet
September 19, 2018
Smooth sailing, great rates, and great service.
Reviews for Mark Thomas
Stacie Boyle
September 14, 2018
Mark was available all hours to assist with our buying and closing needs. He sold me 2 houses now!
Reviews for Mark Thomas
Patrick Langer
September 14, 2018
They all were a great team that made a bit of a nightmare purchase happen smoothly as possible.
Reviews for Mark Thomas
Bradford Crombie
September 6, 2018
Mark was very responsive, made sure we understood the process and what to expect. It was a pleasure working with Mark and his team.
Reviews for Mark Thomas
Jonathon Van Domelen
September 3, 2018
Great person overall.. Doesn't force anything on anyone.. Instead mark wants the best for you.. He worked with us from day 1 to improve our lives . we are very thankful for all his help..
Reviews for Mark Thomas
Ariel Ertley
September 2, 2018
Mark and everyone at fairway were so helpful. They answered every question my fiancé or I had with no delay or hesitation, no matter how many time we may have asked. Everyone was quick and mark did everything he could to figure out how to get my down payment as low as possible and I was in my new home in a month! My experience was great and mark and his staff were amazing!
Reviews for Mark Thomas
Barry Brizes
August 29, 2018
As a Realtor, I refer Mark to all my clients, as a home buyer myself in this transaction, all I can say is Mark and his team are simply the best to work with, So knowledgeable, patient and efficient. Can't believe how easy they made the whole process. Thank you Mark and Stephanie!
Reviews for Mark Thomas
Stephen Wargo
August 18, 2018
When using Mark & the Fairway team I never had to wonder how my loan was going or where I was in the process. The communication between Mark and the client is very consistent. Timely updates and explanations were always presented. My recent transaction with Mark and his team was completely stress free.
Reviews for Mark Thomas
Eleanor Bosko
August 15, 2018
Mark explained everything very well! Easy to comprehend. Happy how quickly and easily everything was handled!
Reviews for Mark Thomas
Ronald Ferrell
August 7, 2018
Mark was helpful and explained the entire financial process in relatable terms. He made the house buying process a breeze.
Reviews for Mark Thomas
Mu Pweh
August 2, 2018
No surprises, Mark and his team are very efficient and very clear about what is needed and what the next step will be. They all bent over backwards to help to make sure everything went smoothly
Reviews for Mark Thomas
Mohammad Ebrahim Poustinchi
July 10, 2018
Everything was very smooth and great except the last part that the closing "department" did not contact the title company on time and cost me extending my trip and missing my flight to be able to wire the money. I got the final figures less than 24 hours before closing!!!! Besides that, it was a good experience. Thanks for all the help!
Reviews for Mark Thomas
Tammy Clegg
July 8, 2018
Great service, people were always available and willing to answer questions and the process went fast and efficiently.
Reviews for Mark Thomas
Jessica Thome
July 2, 2018
He made everything very easy to understand. As a first time home buyer, I did not know much about the mortgage and real estate process and he was able to explain everything to me in ways that were easy to understand and learn. I highly recommend Fairway mortgage and Mark Thomas!
Reviews for Mark Thomas
Matthew Levitt
June 21, 2018
Very personal service , quick response to schedule initial appointment and fast response with any questions that arose during the process.
Reviews for Mark Thomas
Regan Levitt
June 19, 2018
We can’t thank Mark and his team enough for everything they did during our loan process. The entire process went so smoothly and the entire team was incredible. Thanks again for helping us in purchasing our forever home!!
Reviews for Mark Thomas
Benjamin Wade
June 13, 2018
Mark was great, stayed after hours to work around my work schedule and still took his time to make sure I understood everything correctly, couldn’t ask for any better service
Reviews for Mark Thomas
Timothy Garvin
June 11, 2018
No hiccups except for a little bit between Fairway and the Title Company right at the end
Reviews for Mark Thomas
Kathleen Sullivan
June 10, 2018
The process was simple. Everyone was great and completely open and upfront.
Reviews for Mark Thomas
Ashley Garvin
June 9, 2018
Mark and his team were great with communication and worked hard when there was an issue with our closing to get it resolved quickly.
Reviews for Mark Thomas
Matthew Shawbell
May 26, 2018
Mark did an awesome job explaining every little cost and why. A big help for me, being a first time home buyer.
Reviews for Mark Thomas
Mandy Adams
May 24, 2018
I had a great experience from the beginning to the end, and Mark and his team were very helpful and attentive
Reviews for Mark Thomas
Megan Plovic
May 22, 2018
He explained the entire process and did a great job going over all the numbers.
Reviews for Mark Thomas
Jerod Plovic
May 22, 2018
Mark was very helpful throughout the whole process answering any questions we had.
Reviews for Mark Thomas
Kelli Ittel
May 19, 2018
Mark and his team were great!! So helpful! Answered all my questions, and walked us through step by step.
Reviews for Mark Thomas
Alex Hawkins
May 16, 2018
Mark is very knowledgeable and he makes it very easy to understand
Reviews for Mark Thomas
Brent Carlson
May 15, 2018
Good communication and worked to resolve problems that arose during closing.
Reviews for Mark Thomas
Jacob Myers
May 5, 2018
Mark and Team did a wonderful job walking us through our first home-buying experience. They went above and beyond to make sure the process went as smoothly as possible.
Reviews for Mark Thomas
Robert Fink
May 4, 2018
Mark and the entire Fairway team were extremely helpful and always quick to respond. I would highly recommend
Reviews for Mark Thomas
Mario Dolciato
May 3, 2018
Very timely
Reviews for Mark Thomas
Stefanie Swan
May 3, 2018
Everyone at Fairway was very helpful through the process of buying a new home! They made it a great experience for us.
Reviews for Mark Thomas
user9192736
October 1, 2017
I worked with Mark Thomas at Fairway Mortgage in Stow, and he was very patient and thorough in explaining the process to this first-time buyer. I would recommend Fairway and Mark Thomas to anyone looking to finance a home.
Reviews for Mark Thomas
adonnang
June 1, 2017
Mark was very helpful throughout the whole loan process. This was my first experience with a loan, and he was able to clearly explain all terms. I would recommend him to others.
Reviews for Mark Thomas
jennavictoria1
May 1, 2017
Mark was very easy to work with, he made sure we knew what was going on every step of the way, and walked us through the process. I would definitely recommended using him.
Reviews for Mark Thomas
auroralinn2011
February 1, 2017
Everyone that I worked with was really helpful. The service that I received was amazing. I'm so appreciative of all of the hard work that was done on my behalf. I couldn't be more thankful. I'm so pleased with my experience with Fairway.
Reviews for Mark Thomas
arodaitis
January 1, 2017
Mark is a personable lender and was very thorough with my first time conventional mortgage. It was nice knowing that I had one less thing to worry about when purchasing my home.
Reviews for Mark Thomas
jimleach22
July 1, 2016
I have purchased two homes with the help of Mark and his team at Fairway, and could not be happier with the experience. Mark takes the time to explain each individual aspect of the loan in detail so it is easy to understand. Mark and his team answered all of my questions, and are extremely prompt when replying to anything I asked for. He also regulary updates the loan status as it goes through the various stages. I would highly recommend Mark and Fairway to anyone interested in a home loan.
Reviews for Mark Thomas
BB8033
May 13, 2016
I was introduced to Mark a couple of years ago. I had some negative marks on my credit which at the time was keeping me from qualifying for a mortgage. Mark took the time to discuss what needed addressed and suggestions on what to do to help improve my score to qualify. Simply put, listen to him, it worked. His guidance was dead on and had me qualified in a little over a year to get a home. Knowing we would not be able to business at that time, he still took the time to lend his guidance and advice. Mark Thomas and his team did a fantastic job from start to finish. He took the time to explain the process and what to expect from pre-qualification to closing. He and his staff are professional, courteous, knowledgeable and always available to answer questions. Their follow up is prompt whether by phone or email. You'll be updated on the status of your loan throughout the process so you know what is happening and when you can expect completion. I highly recommend Mark and his team to anyone looking for a mortgage. Thank you Mark and the Fairway Mortgage team!
Reviews for Mark Thomas
zuser20140331082253133
November 24, 2015
Mark Thomas and his associates at Fairway Mortgage made our home buying experience easy. They were very thorough and helpful throughout the entire process. They were always a phone call or an e-mail away and were very prompt with all responses. I would recommend them to anyone who is looking for a mortgage company.
Reviews for Mark Thomas
sezell1010
April 8, 2015
Mark relays information in layman terms. The only thing is I did have to ask him to slow down when he talks and that's because he knows his business inside-out. He took the time to make sure I understood and answered my questions.
Reviews for Mark Thomas
haehner
February 24, 2015
Mark Thomas and everyone over at fairway mortgage were awesome. This was my first home I have ever purchased, and with the knowledgeable staff at fairway making my first home purchase a success. I am so thankful for everything they helped me accomplish. I would recommend Mark and his staff at fairway for all of your home buying needs. thank you again Mark and Fairway for everything you have done. I love my new house.
Reviews for Mark Thomas
user32109331
February 23, 2015
From the beginning of the whole mortgage process Mark has been very descriptive and thorough with how things work, and made sure we fully understood things before he took us through the next step. He follows through with all of his promises, and responds quickly to inquiries.
Reviews for Mark Thomas
johnj81808
February 23, 2015
Mark was a huge help along with the whole fairway staff I worked with. I reccomend Mark and his fairway staff to anyone looking to purchase a home. Mark helped me understand things I knew nothing about and he stayed with me until I fully understood.
Reviews for Mark Thomas
cthomas994
January 28, 2015
Mark was very informative, professional and understanding. He explained financial terms very well without making you feel stupid. Even when he was ill, he still returned my calls and answered my questions. No question was too small or dumb. He answered them all. This gave me confidence in buying a home and build a trust with reliable people.
Reviews for Mark Thomas
user5098369
January 22, 2015
Mark was very knowledgeable and responsive to our questions. He was readily available to us, even outside of business hours. He is a pleasure to work with!
Reviews for Mark Thomas
poconnor07
January 21, 2015
Mark and his team at Fairway Mortgage were absolutely terrific! My wife and I came to Mark to purchase our first home. Needless to say, we knew very little about the process. However, Mark and his team guided us through the process making sure that we understood what was going on and that we were comfortable with it all the way through. Moreover, we were under a very tight time table because our apartment lease was expiring soon. Mark and his team did a wonderful job making sure that everything was completed correctly and quickly. In short, I would recommend Mark and Fairway Mortgage to anyone seeking lending services.
Reviews for Mark Thomas
kwkevinwalter
November 18, 2014
Jack of all trades! Great guy, great business. Mark is easy to work with and extremely knowledgable in all thing real estate. He took the hassle and hard work out of the home buying experience for me and my wife.
Reviews for Mark Thomas
lcp9
November 10, 2014
Mark went above and beyond. We spoke to 3 different lenders and he was the only one who made this process relatively painless. He even worked with me in my student loan debt.
Reviews for Mark Thomas
jgoldner
August 6, 2014
Fairway made this whole process very easy and friendly. Due to some miscommunication there was a break down in the process from our realtor's company and Mark and the crew at Fairway put it into high gear to get us closed in under 30 days due to our tight time frame. Everyone was professional and up front with information. Mark and the gang gave us our dream and our very first home. We highly recommended his services.
Reviews for Mark Thomas
sicilyshelly78
August 6, 2014
From the moment we met Mark Thomas he was extremely personable, friendly, and genuinely wanted to do everything possible to assist us. Mr. Thomas spent time talking with us one on one, identifying just what we wanted, and directing us in the best way to not only be able to afford a new home for our family, but also the most cost effective loan possible for us. He thoroughly explained each step of the process, took time to go through every possible cost relating to the our mortgage and closing costs, and patiently answered every question we asked. On more than one occasion paperwork was completed faster than originally quoted. Every phone call and email was responded to in a timely manner. Most returned within an hour answering all of our questions. Also, we were always kept up-to-date with emails telling us where we were in the loan approval process. Mark Thomas and everyone at Fairway Mortgage alleviated the stress and pressure of obtaining a new home loan. We would definitely use Mark Thomas again in any future mortgage needs as well as recommend him to others.
Reviews for Mark Thomas
kuhns110
August 6, 2014
Expereince was great.. Mark was helpful and always followed up, I would recieve emailes with updates regarding the loan process. I would recommend others to allow Fairway to assist with their home purchase.
Reviews for Mark Thomas
jenn3131
August 5, 2014
Mark did a great job explaining all details relating to our mortgage. He always returned calls promptly and was helpful through every step of the mortgage process. I would highly recommend him and his staff.
Reviews for Mark Thomas
pnewman7
August 5, 2014
I had a contingent contract on my house and there property sold in 5 days and I had 30 days to find place. Mark help with getting me a loan approval so I could place a contract on a new place and he also was able to get my loan approved and closed with in 30 days and all went well. Mark knew all the in and outs for loans, he explained every thing and was very professional threw the whole process. His staff was excellent also. I assure you if I ever need a loan again I would certainly use Mark's services again.Paul Newman
Reviews for Mark Thomas
kdwangle
August 5, 2014
I was a first time home buyer and was directed to Mark from a past client. Mark and his team were extremely knowledgeable throughout the process. They made the home buying experience a more enjoyable one.
Reviews for Mark Thomas
tradwany
August 4, 2014
I first contacted Mark Thomas in early April to get his opinion on how to best go about refinancing a condominium, which I was purchasing on a land contract from an estate. I knew it might be tricky, because we had previously lost a home due to the bad economy, and a period of under-employment. Things were looking brighter from a job standpoint, and our credit was gradually bouncing back, but I did not know if we were even able to get a mortgage. Having had a positive experience with Fairway several years back, and knowing Mark personally for many years, I wanted to get the opinion of someone I could trust. Not even knowing if we could be financed, Mark took the time to go over every detail with me, and asked all the right questions. The conclusion he came to was that I was that I was a possible candidate for a VA or FHA loan, and that conventional financing was not an option at this juncture. Being a Veteran we were going to look at trying to secure a VA loan... Problem was that the VA typically will not finance condominiums. His recommendation was that we needed to start looking for a new home for my family. In short, his knowledge and professionalism was invaluable. By Mid April, my wife and I found a home that we wanted to purchase, but had not yet begun the pre-approval process for the VA loan. We were able to get the seller to to accept a conditional offer based on us getting pre-approval, but the clock was ticking. We met with Mark on April 20th, to start the loan approval process. Several things had to happen to get this deal done, and we were on a short time-table. VA loans typically take 3+ months from start to finish, and we did not have that amount of time to get it done. From the inception, Mark took control of the process, and saw it through to completion. He put together a game plan, made sure everyone was on the same page, and ensured that things were getting done in a timely manor. He coordinated all facets of the loan process, by keeping everybody in the loop, and conveying an appropriate sense of urgency. He worked with our Realtor to ensure expectations were being managed,deadlines were being met, and the sellers kept appraised. In the end, we moved in to our new home on June 22. A process which typically takes over three months, was completed in two months, due in large part to Mark Thomas, and his team at Fairway Independent Mortgage. I owe Mark a debt of gratitude, and would highly recommend his services to anyone seeking to finance a home.
Reviews for Mark Thomas
michelebele315
August 4, 2014
Mark and his team went above and beyond! My husband and I were first time homebuyers, and Mark was sure to completely exponentially everything to us and made sure we understood seeing that we hadn't done this before. His team sent me emails everytime something had been approved or if they needed additional paperwork. They were very prompt to answer any questions and made the home buying process very easy. I would recommend Mark and his team to anyone!