Reviews for Mark Thomas
Scott B
December 2, 2020
Mark and team moved very quickly and smoothly to get everything done
Reviews for Mark Thomas
Joseph B
November 30, 2020
We were in a time crunch with family moving and needed to occupy the home from out of state. Fairway exceeded our expectations from start to finish and we closed in less than 30 days. We highly recommend the Fairway Mortgage team!
Reviews for Mark Thomas
Dylan C
November 28, 2020
Mark is a great family friend, and he was a pleasure to work with! He provided all information transparently and made sure we understood every step of the process. He eliminated all stress, worry, and any preconceived notions I may have had before my pre-approval. I would highly recommend Mark and Fairway to any friends and family looking to buy a new home.
Reviews for Mark Thomas
Laura C
November 26, 2020
Mark kept me up to date throughout the loan process, he always quickly responded to any questions I had, and answered my questions clearly and concisely. I always knew what to expect and what each step entailed. He and his team made the process easy. And I appreciated their friendliness and professionalism.
Reviews for Mark Thomas
Thomas K
November 22, 2020
From start to finish kept things simple for me.
Reviews for Mark Thomas
Allison A
November 19, 2020
Mark was extremely good about communicating each step of the process and answered our questions quickly and throughly! He made it SO much easier than our past experiences with buying a home.
Reviews for Mark Thomas
Jermaine H
November 19, 2020
Very friendly and professional staff! Communicated through the entire process. Stayed on top of everything and closed on my home a week early!
Reviews for Mark Thomas
Colin A
November 17, 2020
Clear, concise presentation of the process and thoroughly explained expectations at the outset. This is our second home we’ve purchased and Mark & everyone at Fairway we’re kind, prompt, and really seemed to care about getting things done. This experience was must more pleasant than our last home-buying experience.
Reviews for Mark Thomas
Austin A
November 10, 2020
Mark was always available for questions and able to provide me with what I needed, even on weekends, and late in the day. Very personable and informed, always felt comfortable knowing he was in control of the loan process.
Reviews for Mark Thomas
Christine F
October 28, 2020
He was very understanding of my situation and was readily available to answer any questions or address any concerns I had through the process.
Reviews for Mark Thomas
Charles T
October 23, 2020
we thought you kept us up to ate with everything going
Reviews for Mark Thomas
Christopher W
October 19, 2020
Mark was a very good communicator and you could tell he was working hard to make the closing date on time.
Reviews for Mark Thomas
Christopher W
October 17, 2020
Excellent customer service and communication
Reviews for Mark Thomas
Brittany B
October 13, 2020
I liked how we got an update every step of the way. It made our first home buying experience better!
Reviews for Mark Thomas
Mark R
October 12, 2020
Mark, Holly and Melissa are super easy to work with, very thorough and professional..will definitely work with them again in the future and would highly recommend
Reviews for Mark Thomas
Luke S
October 3, 2020
Mark was very informative and made every step easy for us throughout the process.
Reviews for Mark Thomas
Carey F
October 1, 2020
As a Realtor, I've worked with Mark & Fairway mortgage for years! They are the best, so when I needed a loan myself, I knew where to go!
Reviews for Mark Thomas
Jennifer S
September 22, 2020
Great communication throughout the entire process and responded to questions quickly.
Reviews for Mark Thomas
Thomas C
September 19, 2020
A professional and responsive team - we were fortunate to work with Mark and his team on the purchase of our new home. The process was simple and the communication was excellent.
Reviews for Mark Thomas
Matthew M
September 19, 2020
Mark was professional, timely, and well organized. Made the experience as easy as possible from start to finish!
Reviews for Mark Thomas
India H
September 16, 2020
I was really impressed with the knowledge Mark possessed and how he made it super easy to understand.
Reviews for Mark Thomas
Jodi M
September 13, 2020
Great communication, upfront and friendly. This is the second time we used Mark and will continue as long as he's in business.
Reviews for Mark Thomas
Joseph B
September 8, 2020
Very helpful and professional.
Reviews for Mark Thomas
Kevin K
September 4, 2020
Mark is a very friendly person to work with. Everything we needed to know he told us up front. Mark is very knowledgeable on his profession and we appreciate everything he has done for us. Thanks Mark!
Reviews for Mark Thomas
James L
August 29, 2020
The Fairway app is convenient and easy to use. Mark and staff are excellent to work with, guiding you through every step of the process and making things as easy as possible for the buyer.
Reviews for Mark Thomas
Kara L
August 29, 2020
Great experience!
Reviews for Mark Thomas
Kevin K
August 18, 2020
Friendly and great communication. Easy to work with!
Reviews for Mark Thomas
John S
August 13, 2020
Mark and his team were very helpful, and responsive. Great group to work with!
Reviews for Mark Thomas
Janice C
August 2, 2020
As a long distance, first time has me buyer Everything went pretty smoothly
Reviews for Mark Thomas
Leslie D
August 2, 2020
I was informed every step of the way, no surprises. Thanks for the great communication.
Reviews for Mark Thomas
Thomas L
July 30, 2020
Mark was very attentive. During the Covid-19 Pandemic, Mark took our initial call, gave us a list of documents to provide, reviewed said documents, and provided us a pre-approval within mere hours., Then, he and his staff communicated with us, letting us know where our loan stood, what additional information was needed, and how long the process would take. All in all, Mark did everything that our agent (Jacob Coker) said that he would. Thank you, Tom and Penny
Reviews for Mark Thomas
Audrey C
July 25, 2020
Very fast. Made it very easy for a first time home buyer.
Reviews for Mark Thomas
Shalisa H
July 25, 2020
It was quick and easy!
Reviews for Mark Thomas
Andrew F
July 23, 2020
Mark was very communicative throughout the entire process, and worked a bit of overtime the day before my closing due to a mix up with the title companies. Mark was the loan officer for the loan on my first home 14 years ago, and I am so glad that I called him again to buy my new home. If I ever move again, I know exactly who to call for the mortgage. Thanks, Mark!
Reviews for Mark Thomas
Donald B
July 17, 2020
Very thorough overview of information...in layman's terms that I could understand and follow. Constant communication and updates. Never got lost during the process and made it really simple and easy. First house I bought and the easiest thing I've had to do based on Fairway.
Reviews for Mark Thomas
Jasmyn T
July 14, 2020
Mark was always there. He always answered the phone & my questions. His customer service is outstanding.
Reviews for Mark Thomas
Gregory W
July 14, 2020
Was available any day of the week. Answered all questions in timely manner. Very thorough and knowledgeable.
Reviews for Mark Thomas
Stephanie R
July 1, 2020
Friendly customer service. Quick call backs.
Reviews for Mark Thomas
Matthew F
July 1, 2020
You're team was very helpful and pleasant to work with. Answered all of our questions and made our home buying experience a great one. Thank you for going above and beyond!!!
Reviews for Mark Thomas
Bobbie S
June 29, 2020
This was my first home purchase, and Mark was so helpful! I had a lot of questions and he always got back to me quickly and kept me informed every step of the process. Mark helped make sure everything went smoothly. I’m so thankful for all of his hard work!
Reviews for Mark Thomas
Kirk W
June 27, 2020
The whole Fairway team was very helpful & proactive throughout our entire process. Thank You!
Reviews for Mark Thomas
Maver F
June 24, 2020
It was so easy to deal with you and your office. Everyone was kind, and efficient, making a pleasant experience.
Reviews for Mark Thomas
Joseph F
June 23, 2020
Communication
Reviews for Mark Thomas
Katie C
June 16, 2020
The whole experience was made very easy! They are so nice and extremely helpful.
Reviews for Mark Thomas
Zachery M
June 16, 2020
We were never left out of the loop. Even when there was no news, we were still informed that things are moving. Information that would have otherwise been confusing was patiently conveyed to us so that we fully understood the process and decisions being made.
Reviews for Mark Thomas
Scott W
June 9, 2020
Kept in contact with us and made sure we understood the process
Reviews for Mark Thomas
Glenn M
June 4, 2020
Very efficient and timely. Excellant knowledge and information
Reviews for Mark Thomas
William S
June 3, 2020
We got the house!
Reviews for Mark Thomas
Matthew L
May 30, 2020
The whole experience was painless and pleasant
Reviews for Mark Thomas
Thomas S
May 28, 2020
Nice people
Reviews for Mark Thomas
Mary E
May 27, 2020
Everyone so helpful and always got us answers to whatever we needed
Reviews for Mark Thomas
Tyler F
May 26, 2020
Extremely friendly, helpful, and patient with someone who is new to this entire process. Answered every question I had quickly and fully and always made sure I fully understood any answer given.
Reviews for Mark Thomas
Michael H
May 26, 2020
Mark and Melissa were very responsive, accommodating, and more than helpful when walking us through the process of buying our first home. They made everything seem so simple and easy, even in the midst of the coronavirus pandemic. I wouldn't hesitate to recommend Mark and his team at Fairway to others that I know.
Reviews for Mark Thomas
John J
May 22, 2020
Mark is a great person and did a fantastic job this is the 2nd time I have done business with him and he will be the person I go to if I do this again! All of his services were fantastic from start to finish, always kept us informed and up to date through the whole process checked in with us on a regular basis and always returned phone calls the same day! His whole team did any amazing job I would recommend Mark everyday of the week! Thanks for Making us feel like more then customers!
Reviews for Mark Thomas
Katelyn F
May 22, 2020
Mark was wonderful! This is the second time we’ve used him at Fairway! Will definitely recommend to all of our friends and family in the future.
Reviews for Mark Thomas
Octavia S
May 18, 2020
Mark was able to explain the entire loan process step by step and made it very understandable. He was always willing to answer questions and easily available.
Reviews for Mark Thomas
Brendan N
May 16, 2020
Mark from the start was always upfront and able to keep the process moving and went above and beyond to provide an unparalleled customer experience! Thank you so much Mark!
Reviews for Mark Thomas
William M
May 12, 2020
This is the third time I have used Mark and he has made it easy every single time. Couldn’t be happier with him and his team. Would highly recommend him.
Reviews for Mark Thomas
Jennifer K
May 9, 2020
Mark and his team and great to work with! I would definitely recommend!
Reviews for Mark Thomas
Chad G
May 1, 2020
Fast, easy, friendly! From start to finish
Reviews for Mark Thomas
Patrick O
April 21, 2020
Mark was very helpful in explaining everything in the process of buying our first home. He is a great communicator seemed very invested to making us feel comfortable from start to finish.
Reviews for Mark Thomas
Douglas D
April 7, 2020
Service communication and they took the time to walk Me through every step of the way so I had a clear understanding of what was going on and what I needed to do every step top notch team they have
Reviews for Mark Thomas
Natalie C
April 6, 2020
Mark and his team went above and beyond. They always took the tile to answer my questions and explained every step of the process as we moved through my loan approval all the way to closing.
Reviews for Mark Thomas
Lois E
April 3, 2020
1... Mark is very pleasant and tries to make you feel at ease. When I was confused or just didn’t understand something he went out of his way to explain what he was saying and then would ask if we understood. 2....He communicated with us whether it was by phone or email, he never left us wondering what was going on. 3....Melissa and the girls at the front desk were always pleasant and informative if we needed that from them. Everyone went out of their was to make this a pleasant experience
Reviews for Mark Thomas
William E
April 2, 2020
Mark and his staff were friendly and professional, they made this loan process very enjoyable and never left us hanging. They answered all of our questions and we always left with a good feeling about our loan,
Reviews for Mark Thomas
Melissa P
April 1, 2020
When we first started thinking about adding on or moving we went to Mark to discuss options. He was helpful in going over the pros and cons of what we were considering and was understanding of our uncertainty and need to think over options. When we came to our decision Mark was very detailed and helpful in explaining this very lengthy frustrating home renovation loan process. He was always quick to answer questions, concerns and issues we were having through out the time it took.
Reviews for Mark Thomas
Daniel W
April 1, 2020
Mark puts in the extra effort and his team is on top of things to make it effortless
Reviews for Mark Thomas
Micheline D
March 30, 2020
Mark was friendly and professional. He worked quickly and he took care of me like I was his only client. I have used him before and would use him again. I have recommended him to my family and he did a great job then.
Reviews for Mark Thomas
Jessica K
March 29, 2020
Good communication. Quick to respond to messages.
Reviews for Mark Thomas
Thomas F
March 27, 2020
Mark was Awesome, easy to work with and very helpful. I would recommend him to anyone
Reviews for Mark Thomas
Kimberly L
March 26, 2020
Mark is very informative and efficient. I would recommend him to anyone that needs financing!
Reviews for Mark Thomas
Christy H
March 24, 2020
The Fairway Mortgage team were so helpful and knowledgeable about every step in the home buying process! They moved very quickly in a time of Unprecedented uncertainty to ensure my home loan was processed. I would highly recommend Mark Thomas and his entire team if you are looking to purchase a home anytime soon. They are a first class operation, going above an beyond to meet your needs.
Reviews for Mark Thomas
Theresa R
March 24, 2020
Mark and his team responded so quickly to all of my questions and they made the process easy. Mark went out of his way to make sure I had what I needed each step of the way.
Reviews for Mark Thomas
Cheri K
March 21, 2020
Even though we had issues with closing due to the septic the process was very smooth. I truely appreciate all the work that was done behind the scenes to make it work.
Reviews for Mark Thomas
William K
March 20, 2020
Mark did a great job.
Reviews for Mark Thomas
Kayla M
March 8, 2020
Mark is a very personal able and explain every step of the way when you buying a home I highly recommend him.
Reviews for Mark Thomas
Ryan C
March 7, 2020
Mark was very knowledgeable and helped us go through the buying process with ease. My husband and I had so many questions and Mark was patient and kind and always communicated back in a timely manner. I worked with Kelly as well his assistant and Kelly was just absolutely fantastic you all made our buying experience enjoyable when it could have been stressful !! Definitely will reccomend to anyone looking to buy!
Reviews for Mark Thomas
Ronald S
March 7, 2020
Excellent timely communication. Relatively painless process from application to closing. Great rates and great customer service.
Reviews for Mark Thomas
HALESL14
February 24, 2020
Mark and Melissa were great to work with for our loan. We had an issue in the past where a lender gave us preapproval then 1 week before closing pulled their approval causing us to not get our home. We were a little gun shy trying again but they were with us 100% of the way and even called to confirm everything over and over again so we wouldn't worry!
Reviews for Mark Thomas
Susan H
February 22, 2020
Mark and his team were always polite and courteous. Only one issue when I had sent something through an email. They couldn’t open it but no one let me know. so when they asked for the same info two weeks later it was unexpected. I spoke with Mark about it and he was very open during the discussion. He apologized and so did Melissa.
Reviews for Mark Thomas
Matthew M
February 21, 2020
Fast response to things and walked threw process and helped us get better prices on home needs when realized we where paying to much
Reviews for Mark Thomas
Hunter O
February 13, 2020
Easy. They did all the work
Reviews for Mark Thomas
Jordan M
February 3, 2020
Broke down the process that made it easy to understand! Great communication.
Reviews for Mark Thomas
Blake B
February 3, 2020
Mark was extremely thorough and clear every step of the way with procedure and documentation. I can’t say enough about his team. They were on top of everything and made this process as simple as possible. Thank you Melissa, Holly, and Kelly for your hard work.
Reviews for Mark Thomas
Kelly B
January 21, 2020
Thanks for all your help.
Reviews for Mark Thomas
John W
January 20, 2020
Everything
Reviews for Mark Thomas
Jason K
January 17, 2020
Reviews for Mark Thomas
William M
January 16, 2020
He was very helpful in get my loan. Excellent in his field. I would give his name first to get a mortgage. Thank you, Bill
Reviews for Mark Thomas
Virgil H
January 10, 2020
Everything went smoothly and everyone was responsive! Thank you!
Reviews for Mark Thomas
Gina S
December 27, 2019
Mark was very thorough with explaining the process. He made sure we understood everything we were signing and what to anticipate throughout the process. Mark communicated it with us throughout every step of the process and made purchasing our new home easy and stress-free
Reviews for Mark Thomas
Anthony S
December 17, 2019
Very good at explaining the process
Reviews for Mark Thomas
Katherine D
December 8, 2019
Mark was great! He was always available to answer any questions that I had!
Reviews for Mark Thomas
Kimberlee F
November 21, 2019
Very good communication
Reviews for Mark Thomas
holly b
November 18, 2019
great experience
Reviews for Mark Thomas
David S
November 18, 2019
Mark's team kept us informed of the process & the progress of our loan application the whole way.
Reviews for Mark Thomas
Mercedes K
November 17, 2019
Mark was very helpful through the whole house buying process. I ended up not using a realtor so Mark had to help me even more than expected, he did it with a smile and was very patient with me and all of my questions. I would highly recommend getting your mortgage through fairway mortgage, more specifically Mark Thomas !
Reviews for Mark Thomas
Mercedes k
November 17, 2019
Mark was very helpful through the whole house buying process. I ended up not using a realtor so Mark had to help me even more than expected, he did it with a smile and was very patient with me and all of my questions. I would highly recommend getting your mortgage through fairway mortgage, more specifically Mark Thomas !
Reviews for Mark Thomas
Daniel A
November 16, 2019
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Reviews for Mark Thomas
Scott B
November 16, 2019
He explained things clearly and was available everyday of the week.
Reviews for Mark Thomas
Vanessa W
November 6, 2019
Mark is always very professional and knowledgable always takes his time to explain everything. He communicates well with his team, holly and melissa so that everyone is on the same page. Highly recommend his services!
Reviews for Mark Thomas
Charles M
November 2, 2019
Mark was very thorough and carefully outlined all expenses breaking them down into separate charges and fees. He made sure everything was filed properly and all of my questions were answered.
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Kalyn K
October 31, 2019
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Andrew P
October 25, 2019
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Jennifer B
October 18, 2019
Buying my first house was a very enjoyable experience
Reviews for Mark Thomas
Kelley S
October 17, 2019
Very helpful and supportive. Took time to answer questions and really explain every step of the process.
Reviews for Mark Thomas
Elisa L
October 13, 2019
Mark was always available to answer my questions and make things easier in any way he could during this very difficult & complicated home buying experience. Thank you Mark!
Reviews for Mark Thomas
Crystal F
October 6, 2019
I was very stressed, but Mark made me feel that Fairway had it all under control. I really appreciate his professionalism.
Reviews for Mark Thomas
Christopher F
October 6, 2019
We turned to Fairway after a bank dropped the ball on our mortgage processing. Mark and his team far exceeded all of our expectations! We were by no means the largest customer they could hope to hook, but we still received first-class service - the kind that I want for the biggest purchase of my life. All communication was prompt, understandable, and thorough. The Fairway folks worked effectively together as a team; there was no run-around between bureaucratic departments.
Reviews for Mark Thomas
Leah R
September 30, 2019
Mark is very knowledgeable about the whole mortgage loan process. He makes absolutely sure that those of us who know little about this process, understand exactly what is happening at every step along the way. Mark is also very personable, yet always professional. This is the third time we have had the opportunity to use Mark and Fairway in our mortgage loan or refinance experiences. If there is ever another occasion to do so in the future, we will use Mark again. I highly recommend him.
Reviews for Mark Thomas
John R
September 30, 2019
Mark was very responsive, professional, and knowledgeable. I don't know what more you could ask for. We have had 2 refis and this purchase through Mark. It has always been the same - great.
Reviews for Mark Thomas
Cynthia E
September 30, 2019
Great communication very step of the way!
Reviews for Mark Thomas
Sheila S
September 25, 2019
Great communication. Process was very smooth and easy
Reviews for Mark Thomas
Tamara F
September 23, 2019
From start to finish. Very professional and friendly and comfortable. Every step of our house purchase, explained in complete detail. I would rate Fairway and Mark and his assistants. First choice. I already have people who I will be referring to Mark and Fairway. Thank you, Tammy Figuli
Reviews for Mark Thomas
Charles S
September 22, 2019
Very efficient and transparent. Thanks
Reviews for Mark Thomas
Kathleen Z
September 21, 2019
The professional effort yet caring attitude of Mark and his team made this home buying experience an easy one for me. Thanks !
Reviews for Mark Thomas
Cathy
September 20, 2019
The professional effort yet caring attitude of Mark and his team made this home buying experience an easy one for me. They were well informed and took the time to listen and answer all my questions.
Reviews for Mark Thomas
David R
September 19, 2019
The people we worked with were there to answer all our questions and made it possible to close when we needed to.
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Savannah C
September 16, 2019
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Reviews for Mark Thomas
Lauren F
September 4, 2019
Mark is so very helpful and kind. He walked me through buying my first home and made it so easy!
Reviews for Mark Thomas
Robert R
August 25, 2019
He was extremely helpful and informative. I would use him again and refer him to everyone I know.
Reviews for Mark Thomas
Sunday H
August 24, 2019
fairway morgage are great to me
Reviews for Mark Thomas
Christopher G
August 20, 2019
Marl was extremely knowledgeable and was very responsive to me when I had any questions.
Reviews for Mark Thomas
Todd S
August 9, 2019
Mark is personable and professional and explains every step of the process in detail. I would highly recommend working with him!
Reviews for Mark Thomas
Elizabeth L
August 9, 2019
Helpful. Informative. Polite. Easy to work with!
Reviews for Mark Thomas
Katherine F
August 9, 2019
Everything was explained in great detail and Mark was very friendly.
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Mitchell K
August 8, 2019
Very helpful, everyone at fairway helped me
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Jason N
August 5, 2019
Mark and his staff made everything so easy and smooth
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Robert C
August 5, 2019
Everyone was so nice and helpful. My husband and I had a very pleasant experience working with this company.
Reviews for Mark Thomas
Peter N
July 21, 2019
Mark, Holly and Stephanie all very helpful and responsive. Thanks a million!!
Reviews for Mark Thomas
Nicole Z
July 21, 2019
Fairway has been great for all 3 times we needed a mortgage loan!
Reviews for Mark Thomas
Jessica T
June 24, 2019
We did not know what we were doing as it was our first home purchase. Mark helped to guide us through the steps, and took care of everything for us! He also made himself available when we needed to meet. I would definitely recommend fairway mortgage!
Reviews for Mark Thomas
David W
June 19, 2019
The process went very smoothly!
Reviews for Mark Thomas
Matthew K
June 19, 2019
I’m a repeat customer and have zero issues and nothing but smooth sailing and fast response times and service.
Reviews for Mark Thomas
Eric M
June 17, 2019
Mark is very personable and easy to work with. He made the entire process simple and easy to understand. I would highly recommend Mark and his team over any of the big lenders.
Reviews for Mark Thomas
Monica M
June 16, 2019
Easy to work with and great communication
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Eric M
June 15, 2019
Personal one on one interaction
Reviews for Mark Thomas
Stephen G
June 15, 2019
Mark and the entire staff were efficient, knowledgeable, and great to work with. Mark broke down the entire process at the start so I knew what to expect, they also take advantage of the technologies available today making the process very easy. Thanks Mark and Fairway mortgage for helping buy my home.
Reviews for Mark Thomas
Alissa N
June 11, 2019
Mark was courteous, knowledgeable, and professional. He made the loan process smooth and was readily available to answer my questions. He put my mind at ease and was a pleasure to work with!
Reviews for Mark Thomas
Alice D
June 3, 2019
Mark Thomas @ Fairway Finance was very helpful, and was able to show us what we would be spending on our new home from beginning to the end of the process. He was well informed and communicated in a straightforward manner.
Reviews for Mark Thomas
Dominick A
June 3, 2019
Prompt response, expectations on both ends were laid out clearly and all deadlines were met. We were even able to close a few days early!
Reviews for Mark Thomas
Brennan D
June 3, 2019
Easy to work with and got things handled very fast.
Reviews for Mark Thomas
Alex C
May 22, 2019
Marks ability to take detailed and complex processes and systems and translate them into easily understood language was remarkable. He was our guide throughout the buying process and was readily available to answer all of our questions. He treated us like family and I can’t think of any way this experience could’ve been better. Thank you so much, Mark. - Alex and Jenn
Reviews for Mark Thomas
William M
May 20, 2019
This is the second house I have bought using Mark. He did a great job the first and second time. Would highly recommend him to anyone.
Reviews for Mark Thomas
Kristen S
May 20, 2019
Purchasing a new home can be a little overwhelming. Mark Thomas took the stress out of the situation. Mark and his team were always available for any questions I had and I couldn't be any happier with this experience! I would definitely recommend!
Reviews for Mark Thomas
Ruth H
May 17, 2019
Great communication, efficient. Mark did exactly what he said he could do.
Reviews for Mark Thomas
Bryan N
May 17, 2019
Clarity of information of the home buying process. Speed and efficiency at which everything was completed.
Reviews for Mark Thomas
Tyler G
May 9, 2019
Everyone was very helpful and made the process easy and fast!
Reviews for Mark Thomas
Zachary B
May 7, 2019
He was very personable and kept it real when I gave him my perspective on where I was at financially. He helped walk me through all the numbers and was a great help in closing for my house.
Reviews for Mark Thomas
Kelsey O
May 6, 2019
My fiancé and I were first time homebuyers, but Mark made us feel so comfortable the entire time. He thoroughly explained each step of the process, and we had no surprises.
Reviews for Mark Thomas
Clay S
May 6, 2019
Great communication and explanation of process
Reviews for Mark Thomas
Cynthia B
April 29, 2019
Mark made our home buying experience simple and easy. Thanks so much
Reviews for Mark Thomas
Alison S
April 26, 2019
As first time home buyers, Mark and his team made us feel at ease during every step of this lengthy process. He took the time to sit with us and explain in detail all of our options, exactly what we would need to do, and when. We were very pleased with the quick closing on our new home, and would definitely recommend to first time home buyers. Stephanie was also extremely helpful. We had so many questions and she was always available by phone to talk us through everything.
Reviews for Mark Thomas
David a
April 20, 2019
Mark was great to work with , very professional, made every step easy to understand. Also any questions we had if he didn’t answer his phone he called us back quickly. Kept us updated.Thank youDavid and Mary Harkness
Reviews for Mark Thomas
Eric H
April 19, 2019
Thanks Mark, Holly and the whole team helping me purchase my first home!
Reviews for Mark Thomas
Shamari G
April 18, 2019
Mark was great ,he went over everything in detail .He also made sure I understood everything .He was even willing to accommodate ,my work schedule and meet after hours .
Reviews for Mark Thomas
Grace V
April 18, 2019
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David H
April 18, 2019
We were told in plain easy to understand language what our costs were and what our payment would be. He answered all of our concerns promptly.
Reviews for Mark Thomas
Mary H
April 18, 2019
Mark was great to work with , very professional, made every step easy to understand. Also any questions we had if he didn’t answer his phone he called us back quickly. Kept us updated. Thank you David and Mary Harkness
Reviews for Mark Thomas
Nathaniel T
April 12, 2019
Easy to understand. Very in depth explanations of what all the payments are and what they mean. Only a phone call away/very easy to contact.
Reviews for Mark Thomas
Kristin F
April 6, 2019
Mark sat down and went through all the numbers explaining what each thing was for, making sure we were comfortable with what we were spending. He also told us about a program we qualified for as first time home buyers and being a teacher that we had no clue about.
Reviews for Mark Thomas
Mark P
April 3, 2019
Smooth easy transaction and very good communication.
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Adam K
April 3, 2019
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Robert T
February 13, 2019
Mark and the team and Fairway mortgage helped us through a very difficult realistate deal. If it wasn’t for their persistence and extra effort, we probably would have lost the house. I would recommend this buisiness to anybody.
Reviews for Mark Thomas
Lee K
February 11, 2019
Mark and Holly kept us informed the entire way and were able to get us to closing sooner than we expected. The process was made easy and it was very thorough.
Reviews for Mark Thomas
Joseph W
February 11, 2019
Good communication for first time buyers.
Reviews for Mark Thomas
Madison L
February 8, 2019
Was there for clients needs, questions & concerns
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Scott B
January 30, 2019
Excellent communication, was able to help me despite my credit having some unique challenges, speedy service
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Jason Y
January 30, 2019
We have used Mark for two home purchases and I'd recommend him again and again. He and his team are very thorough, professional and communicative through the whole process. They make the loan process easy!
Reviews for Mark Thomas
Tina R
January 29, 2019
Mark Thomas was absolutely wonderful. He let us know what to expect the entire process. He always took our phone calls. He always returned our phone calls. I couldn’t ask for any more. This can be an extremely stressful situation which you and your staff made it a smooth experience. Thank-you from the bottom of of our hearts!!
Reviews for Mark Thomas
Robert R
January 28, 2019
This mortgage company is outstanding I would highly recommend Fairway mortgage because of fast closing and also this company walks with you right to the end they are very friendly and professional Fairway mortgage is the way to go.
Reviews for Mark Thomas
Joseph M
January 15, 2019
As a nervous first time home buyer Mark and his team took their time answering my questions and thoroughly answered them, sometimes multiple times. Not once did I feel like I was a bother, I was always treated with respect and would recommend him to anyone looking at purchasing a home in the future.
Reviews for Mark Thomas
Bridget W
January 2, 2019
Mark and his team do a fantastic job every time. As a real estate agent, not only do I trust him with my clients, but I trust him with my own home purchase. He explained the home buying process thoroughly and was there to answer any questions I had. I can't say enough good things! Awesome job all the way around!
Reviews for Mark Thomas
Edward L
December 31, 2018
Mark and the entire team at Fairway explained every step to my wife and I and it was quick and painless.
Reviews for Mark Thomas
Tim M
December 14, 2018
I was a first time home buyer and Mark was recommended to me by my realtor. Mark is very knowledgeable about VA loans, which mine was and is very straight forward and helpful in explaining the process in laymans terms. I wouldn't have my home without him and his team, Holly and Stephanie, also awesome by the way. Thank you guys. Highly recommended, 5 stars and two thumbs up.
Reviews for Mark Thomas
Koh K
December 6, 2018
Everything explained it clearly up front. No surprises. Very helpful every step of the way questions were answered throughout the process
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Kimberly N
October 28, 2018
Mark and the staff at Fairway were very quick with each step that enabled me to purchase my house. Mark sat down with me and explained everything in detail and made sure I understood everything. The whole process went amazingly fast and they made it an enjoyable experience.
Reviews for Mark Thomas
Mark B
October 24, 2018
My wife and did not feel like just “another number”. Everyone was patient, answered all of our questions, and everything was explained in detail. We felt very comfortable in dealing with you and would recommend you to others as well as come back in the future. Thank you for a great experience in the home buying process.
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Jeremy M
October 23, 2018
Very professional, honest and always available to answer any questions that I may have.
Reviews for Mark Thomas
Joann B
October 23, 2018
Mark was very thorough in explaining every step of the loan process. Mark was a pleasure to work with!
Reviews for Mark Thomas
Chrissy W
October 19, 2018
We have purchased three homes and each time have come to Mark and the Fairway team to assist us. Everyone is friendly, fast, and knowledge. We always know we are in good hands when we work with Mark.
Reviews for Mark Thomas
Dean H
October 19, 2018
Had a wonderful experience working with Mark. He stayed on top of the process from start to finish.
Reviews for Mark Thomas
Bryan K
October 19, 2018
We are vulnerable when getting a home mortgage Mark was able to break it down into layman‘s terms for us to better understand what we’re getting. I would definitely use Mark again in the future.
Reviews for Mark Thomas
DeShawn B
September 30, 2018
How helpful and informative Mark was, he made sure I was ready and prepared every step of the way.
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Ellen F
September 27, 2018
Mark Thomas was a pleasure to work with. My husband used him for the purchase of a home prior to our marriage, so this was my first time through the more specifics of this kind of process. Mark was kind, knowledgeable, and patient with us. He or his staff always returned our messages promptly and made this unique case run smoothly. I would absolutely recommend him!
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Peggy P
September 25, 2018
Friendly and very efficient. Everything was handled stress free for me?
Reviews for Mark Thomas
Brian B
September 21, 2018
Great explanations throughout the course of the entire process, no surprises! Mark knows the ins and outs so well he made is seem easy, I was 100% confident we were in the right hands from the very beginning. Thank you!
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Julie W
September 19, 2018
Smooth sailing, great rates, and great service.
Reviews for Mark Thomas
Stacie B
September 14, 2018
Mark was available all hours to assist with our buying and closing needs. He sold me 2 houses now!
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Patrick L
September 14, 2018
They all were a great team that made a bit of a nightmare purchase happen smoothly as possible.
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Bradford C
September 6, 2018
Mark was very responsive, made sure we understood the process and what to expect. It was a pleasure working with Mark and his team.
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Jonathon V
September 3, 2018
Great person overall.. Doesn't force anything on anyone.. Instead mark wants the best for you.. He worked with us from day 1 to improve our lives . we are very thankful for all his help..
Reviews for Mark Thomas
Ariel E
September 2, 2018
Mark and everyone at fairway were so helpful. They answered every question my fiancé or I had with no delay or hesitation, no matter how many time we may have asked. Everyone was quick and mark did everything he could to figure out how to get my down payment as low as possible and I was in my new home in a month! My experience was great and mark and his staff were amazing!
Reviews for Mark Thomas
Barry B
August 29, 2018
As a Realtor, I refer Mark to all my clients, as a home buyer myself in this transaction, all I can say is Mark and his team are simply the best to work with, So knowledgeable, patient and efficient. Can't believe how easy they made the whole process. Thank you Mark and Stephanie!
Reviews for Mark Thomas
Stephen W
August 18, 2018
When using Mark & the Fairway team I never had to wonder how my loan was going or where I was in the process. The communication between Mark and the client is very consistent. Timely updates and explanations were always presented. My recent transaction with Mark and his team was completely stress free.
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Eleanor B
August 15, 2018
Mark explained everything very well! Easy to comprehend. Happy how quickly and easily everything was handled!
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Ronald F
August 7, 2018
Mark was helpful and explained the entire financial process in relatable terms. He made the house buying process a breeze.
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Mu P
August 2, 2018
No surprises, Mark and his team are very efficient and very clear about what is needed and what the next step will be. They all bent over backwards to help to make sure everything went smoothly
Reviews for Mark Thomas
Mohammad E
July 10, 2018
Everything was very smooth and great except the last part that the closing "department" did not contact the title company on time and cost me extending my trip and missing my flight to be able to wire the money. I got the final figures less than 24 hours before closing!!!! Besides that, it was a good experience. Thanks for all the help!
Reviews for Mark Thomas
Tammy C
July 8, 2018
Great service, people were always available and willing to answer questions and the process went fast and efficiently.
Reviews for Mark Thomas
Jessica T
July 2, 2018
He made everything very easy to understand. As a first time home buyer, I did not know much about the mortgage and real estate process and he was able to explain everything to me in ways that were easy to understand and learn. I highly recommend Fairway mortgage and Mark Thomas!
Reviews for Mark Thomas
Matthew L
June 21, 2018
Very personal service , quick response to schedule initial appointment and fast response with any questions that arose during the process.
Reviews for Mark Thomas
Regan L
June 19, 2018
We can’t thank Mark and his team enough for everything they did during our loan process. The entire process went so smoothly and the entire team was incredible. Thanks again for helping us in purchasing our forever home!!
Reviews for Mark Thomas
Benjamin W
June 13, 2018
Mark was great, stayed after hours to work around my work schedule and still took his time to make sure I understood everything correctly, couldn’t ask for any better service
Reviews for Mark Thomas
Timothy G
June 11, 2018
No hiccups except for a little bit between Fairway and the Title Company right at the end
Reviews for Mark Thomas
Kathleen S
June 10, 2018
The process was simple. Everyone was great and completely open and upfront.
Reviews for Mark Thomas
Ashley G
June 9, 2018
Mark and his team were great with communication and worked hard when there was an issue with our closing to get it resolved quickly.
Reviews for Mark Thomas
Matthew S
May 26, 2018
Mark did an awesome job explaining every little cost and why. A big help for me, being a first time home buyer.
Reviews for Mark Thomas
Mandy A
May 24, 2018
I had a great experience from the beginning to the end, and Mark and his team were very helpful and attentive
Reviews for Mark Thomas
Megan P
May 22, 2018
He explained the entire process and did a great job going over all the numbers.
Reviews for Mark Thomas
Jerod P
May 22, 2018
Mark was very helpful throughout the whole process answering any questions we had.
Reviews for Mark Thomas
Kelli I
May 19, 2018
Mark and his team were great!! So helpful! Answered all my questions, and walked us through step by step.
Reviews for Mark Thomas
Alex H
May 16, 2018
Mark is very knowledgeable and he makes it very easy to understand
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Brent C
May 15, 2018
Good communication and worked to resolve problems that arose during closing.
Reviews for Mark Thomas
Jacob M
May 5, 2018
Mark and Team did a wonderful job walking us through our first home-buying experience. They went above and beyond to make sure the process went as smoothly as possible.
Reviews for Mark Thomas
Robert F
May 4, 2018
Mark and the entire Fairway team were extremely helpful and always quick to respond. I would highly recommend
Reviews for Mark Thomas
Mario D
May 3, 2018
Very timely
Reviews for Mark Thomas
Stefanie S
May 3, 2018
Everyone at Fairway was very helpful through the process of buying a new home! They made it a great experience for us.
Reviews for Mark Thomas
user9192736
October 1, 2017
I worked with Mark Thomas at Fairway Mortgage in Stow, and he was very patient and thorough in explaining the process to this first-time buyer. I would recommend Fairway and Mark Thomas to anyone looking to finance a home.
Reviews for Mark Thomas
adonnang
June 1, 2017
Mark was very helpful throughout the whole loan process. This was my first experience with a loan, and he was able to clearly explain all terms. I would recommend him to others.
Reviews for Mark Thomas
jennavictoria1
May 1, 2017
Mark was very easy to work with, he made sure we knew what was going on every step of the way, and walked us through the process. I would definitely recommended using him.
Reviews for Mark Thomas
auroralinn2011
February 1, 2017
Everyone that I worked with was really helpful. The service that I received was amazing. I'm so appreciative of all of the hard work that was done on my behalf. I couldn't be more thankful. I'm so pleased with my experience with Fairway.
Reviews for Mark Thomas
arodaitis
January 1, 2017
Mark is a personable lender and was very thorough with my first time conventional mortgage. It was nice knowing that I had one less thing to worry about when purchasing my home.
Reviews for Mark Thomas
jimleach22
July 1, 2016
I have purchased two homes with the help of Mark and his team at Fairway, and could not be happier with the experience. Mark takes the time to explain each individual aspect of the loan in detail so it is easy to understand. Mark and his team answered all of my questions, and are extremely prompt when replying to anything I asked for. He also regulary updates the loan status as it goes through the various stages. I would highly recommend Mark and Fairway to anyone interested in a home loan.
Reviews for Mark Thomas
BB8033
May 13, 2016
I was introduced to Mark a couple of years ago. I had some negative marks on my credit which at the time was keeping me from qualifying for a mortgage. Mark took the time to discuss what needed addressed and suggestions on what to do to help improve my score to qualify. Simply put, listen to him, it worked. His guidance was dead on and had me qualified in a little over a year to get a home. Knowing we would not be able to business at that time, he still took the time to lend his guidance and advice. Mark Thomas and his team did a fantastic job from start to finish. He took the time to explain the process and what to expect from pre-qualification to closing. He and his staff are professional, courteous, knowledgeable and always available to answer questions. Their follow up is prompt whether by phone or email. You'll be updated on the status of your loan throughout the process so you know what is happening and when you can expect completion. I highly recommend Mark and his team to anyone looking for a mortgage. Thank you Mark and the Fairway Mortgage team!
Reviews for Mark Thomas
zuser20140331082253133
November 24, 2015
Mark Thomas and his associates at Fairway Mortgage made our home buying experience easy. They were very thorough and helpful throughout the entire process. They were always a phone call or an e-mail away and were very prompt with all responses. I would recommend them to anyone who is looking for a mortgage company.
Reviews for Mark Thomas
sezell1010
April 8, 2015
Mark relays information in layman terms. The only thing is I did have to ask him to slow down when he talks and that's because he knows his business inside-out. He took the time to make sure I understood and answered my questions.
Reviews for Mark Thomas
haehner
February 24, 2015
Mark Thomas and everyone over at fairway mortgage were awesome. This was my first home I have ever purchased, and with the knowledgeable staff at fairway making my first home purchase a success. I am so thankful for everything they helped me accomplish. I would recommend Mark and his staff at fairway for all of your home buying needs. thank you again Mark and Fairway for everything you have done. I love my new house.
Reviews for Mark Thomas
user32109331
February 23, 2015
From the beginning of the whole mortgage process Mark has been very descriptive and thorough with how things work, and made sure we fully understood things before he took us through the next step. He follows through with all of his promises, and responds quickly to inquiries.
Reviews for Mark Thomas
johnj81808
February 23, 2015
Mark was a huge help along with the whole fairway staff I worked with. I reccomend Mark and his fairway staff to anyone looking to purchase a home. Mark helped me understand things I knew nothing about and he stayed with me until I fully understood.
Reviews for Mark Thomas
cthomas994
January 28, 2015
Mark was very informative, professional and understanding. He explained financial terms very well without making you feel stupid. Even when he was ill, he still returned my calls and answered my questions. No question was too small or dumb. He answered them all. This gave me confidence in buying a home and build a trust with reliable people.
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user5098369
January 22, 2015
Mark was very knowledgeable and responsive to our questions. He was readily available to us, even outside of business hours. He is a pleasure to work with!
Reviews for Mark Thomas
poconnor07
January 21, 2015
Mark and his team at Fairway Mortgage were absolutely terrific! My wife and I came to Mark to purchase our first home. Needless to say, we knew very little about the process. However, Mark and his team guided us through the process making sure that we understood what was going on and that we were comfortable with it all the way through. Moreover, we were under a very tight time table because our apartment lease was expiring soon. Mark and his team did a wonderful job making sure that everything was completed correctly and quickly. In short, I would recommend Mark and Fairway Mortgage to anyone seeking lending services.
Reviews for Mark Thomas
kwkevinwalter
November 18, 2014
Jack of all trades! Great guy, great business. Mark is easy to work with and extremely knowledgable in all thing real estate. He took the hassle and hard work out of the home buying experience for me and my wife.
Reviews for Mark Thomas
lcp9
November 10, 2014
Mark went above and beyond. We spoke to 3 different lenders and he was the only one who made this process relatively painless. He even worked with me in my student loan debt.
Reviews for Mark Thomas
jgoldner
August 6, 2014
Fairway made this whole process very easy and friendly. Due to some miscommunication there was a break down in the process from our realtor's company and Mark and the crew at Fairway put it into high gear to get us closed in under 30 days due to our tight time frame. Everyone was professional and up front with information. Mark and the gang gave us our dream and our very first home. We highly recommended his services.
Reviews for Mark Thomas
sicilyshelly78
August 6, 2014
From the moment we met Mark Thomas he was extremely personable, friendly, and genuinely wanted to do everything possible to assist us. Mr. Thomas spent time talking with us one on one, identifying just what we wanted, and directing us in the best way to not only be able to afford a new home for our family, but also the most cost effective loan possible for us. He thoroughly explained each step of the process, took time to go through every possible cost relating to the our mortgage and closing costs, and patiently answered every question we asked. On more than one occasion paperwork was completed faster than originally quoted. Every phone call and email was responded to in a timely manner. Most returned within an hour answering all of our questions. Also, we were always kept up-to-date with emails telling us where we were in the loan approval process. Mark Thomas and everyone at Fairway Mortgage alleviated the stress and pressure of obtaining a new home loan. We would definitely use Mark Thomas again in any future mortgage needs as well as recommend him to others.
Reviews for Mark Thomas
kuhns110
August 6, 2014
Expereince was great.. Mark was helpful and always followed up, I would recieve emailes with updates regarding the loan process. I would recommend others to allow Fairway to assist with their home purchase.
Reviews for Mark Thomas
jenn3131
August 5, 2014
Mark did a great job explaining all details relating to our mortgage. He always returned calls promptly and was helpful through every step of the mortgage process. I would highly recommend him and his staff.
Reviews for Mark Thomas
pnewman7
August 5, 2014
I had a contingent contract on my house and there property sold in 5 days and I had 30 days to find place. Mark help with getting me a loan approval so I could place a contract on a new place and he also was able to get my loan approved and closed with in 30 days and all went well. Mark knew all the in and outs for loans, he explained every thing and was very professional threw the whole process. His staff was excellent also. I assure you if I ever need a loan again I would certainly use Mark's services again.Paul Newman
Reviews for Mark Thomas
kdwangle
August 5, 2014
I was a first time home buyer and was directed to Mark from a past client. Mark and his team were extremely knowledgeable throughout the process. They made the home buying experience a more enjoyable one.
Reviews for Mark Thomas
tradwany
August 4, 2014
I first contacted Mark Thomas in early April to get his opinion on how to best go about refinancing a condominium, which I was purchasing on a land contract from an estate. I knew it might be tricky, because we had previously lost a home due to the bad economy, and a period of under-employment. Things were looking brighter from a job standpoint, and our credit was gradually bouncing back, but I did not know if we were even able to get a mortgage. Having had a positive experience with Fairway several years back, and knowing Mark personally for many years, I wanted to get the opinion of someone I could trust. Not even knowing if we could be financed, Mark took the time to go over every detail with me, and asked all the right questions. The conclusion he came to was that I was that I was a possible candidate for a VA or FHA loan, and that conventional financing was not an option at this juncture. Being a Veteran we were going to look at trying to secure a VA loan... Problem was that the VA typically will not finance condominiums. His recommendation was that we needed to start looking for a new home for my family. In short, his knowledge and professionalism was invaluable. By Mid April, my wife and I found a home that we wanted to purchase, but had not yet begun the pre-approval process for the VA loan. We were able to get the seller to to accept a conditional offer based on us getting pre-approval, but the clock was ticking. We met with Mark on April 20th, to start the loan approval process. Several things had to happen to get this deal done, and we were on a short time-table. VA loans typically take 3+ months from start to finish, and we did not have that amount of time to get it done. From the inception, Mark took control of the process, and saw it through to completion. He put together a game plan, made sure everyone was on the same page, and ensured that things were getting done in a timely manor. He coordinated all facets of the loan process, by keeping everybody in the loop, and conveying an appropriate sense of urgency. He worked with our Realtor to ensure expectations were being managed,deadlines were being met, and the sellers kept appraised. In the end, we moved in to our new home on June 22. A process which typically takes over three months, was completed in two months, due in large part to Mark Thomas, and his team at Fairway Independent Mortgage. I owe Mark a debt of gratitude, and would highly recommend his services to anyone seeking to finance a home.
Reviews for Mark Thomas
michelebele315
August 4, 2014
Mark and his team went above and beyond! My husband and I were first time homebuyers, and Mark was sure to completely exponentially everything to us and made sure we understood seeing that we hadn't done this before. His team sent me emails everytime something had been approved or if they needed additional paperwork. They were very prompt to answer any questions and made the home buying process very easy. I would recommend Mark and his team to anyone!